Terms and Conditions

1. Who we are

Offsend is developed and offered by Lab 13 ("we," "us," or "our"). References to Offsend include the Mac app, the command-line tool (CLI), the Chrome browser extension, offsend.io, and related pages or flows we operate.

For privacy-related questions, see our Privacy Policy. For refund requests, see our Refund Policy.

2. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) and able to enter a binding agreement to use Offsend. If you use Offsend on behalf of an organization, you represent that you have authority to bind that organization to these terms.

3. The service

Offsend is a macOS utility, a command-line tool, and a Chrome browser extension that help you avoid accidentally sending sensitive data to third-party AI services and other applications. It processes content locally on your Mac or in your browser and may include clipboard workflows, directory scans, detection rules, placeholder mapping, restore functionality, and optional paid capabilities.

The command-line tool (CLI) is a free, local-first utility that scans files, folders, and staged git changes, generates AI ignore files, and installs pre-commit hooks, so you can run the same checks in your terminal, git hooks, and CI. It is also bundled with the desktop app.

The Chrome browser extension detects sensitive text in fields you interact with on a web page and replaces it with placeholders before it reaches third-party tools, processing that content locally in your browser.

We may add, change, or remove features over time. The browser demo on this website is provided for illustration only and may not reflect every behavior of the Mac app, CLI, or extension.

4. License and acceptable use

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use Offsend for your personal or internal business purposes.

You agree not to:

• reverse engineer, decompile, or attempt to extract source code except where applicable law expressly permits it;
• circumvent license, payment, or security controls;
• use Offsend to violate law, infringe others' rights, or transmit malware;
• resell, sublicense, or redistribute the app, CLI, or extension except as expressly allowed by us or the applicable open-source license for any included components;
• use the service in a way that could harm, overload, or interfere with our systems or other users.

5. Free and paid plans

Offsend may offer a free tier and one or more paid plans. Plan features, limits, and pricing are described at checkout or in the app and may change with notice where required. Paid access is tied to the account or license mechanism shown during purchase.

Payments are processed by Freemius, which acts as Merchant of Record. By completing a purchase, you also agree to the payment processor's applicable terms. We do not store your full payment card details.

6. Your content and responsibilities

You remain responsible for the content you copy, scan, mask, paste, commit, or restore with Offsend, for the files, folders, and git changes you choose to scan, and for reviewing masked output and check results before sending or committing anything. Offsend uses automated rules and heuristics. It cannot guarantee complete detection or safe replacement of every sensitive item.

When you send content to third-party AI tools, chat apps, or other cloud services, those providers handle your data under their own policies. Do not rely on Offsend as your only control for regulated, confidential, or high-risk information.

7. Permissions and access

Some app features require macOS permissions, such as Accessibility or clipboard access. You control those permissions in System Settings. Offsend cannot function as intended if required permissions are denied or revoked. The CLI does not use those permissions; it operates within the file and directory access available to your terminal, git hooks, or CI environment.

The Chrome extension requires browser permissions—such as clipboard access, access to the active tab or page content, and local storage—which you grant and can revoke in Chrome's extension settings. The extension cannot function as intended if required permissions are denied or revoked.

8. Intellectual property

Offsend, its branding, website design, and documentation are owned by us or our licensors and protected by applicable intellectual property laws. These terms do not transfer ownership to you. Open-source components, if any, remain governed by their respective licenses.

9. Third-party services

Offsend may integrate with or link to third-party services—GitHub releases, payment processors, AI tools, chat apps, email clients, and others. We are not responsible for third-party products, uptime, policies, or how they handle your data.

10. Disclaimers

Offsend is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, or fully secure operation.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity arising from your use of—or inability to use—Offsend, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain limits on liability. In those cases, our liability is limited to the maximum extent allowed by applicable law. Where liability cannot be excluded, our total liability for any claim relating to the service will not exceed the greater of (a) the amount you paid us for Offsend in the twelve months before the claim, or (b) USD $50.

12. Indemnity

You agree to defend, indemnify, and hold us harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of Offsend, your violation of these terms, or your violation of any law or third-party rights.

13. Suspension and termination

You may stop using Offsend at any time by uninstalling the app or CLI, removing the Chrome extension, and, where applicable, canceling paid access. We may suspend or terminate access if you materially breach these terms or if required for legal, security, or operational reasons.

Sections that by their nature should survive termination—including licenses granted to us where applicable, disclaimers, limitations of liability, and indemnity—will survive.

14. Changes to these terms

We may update these terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be noted in release notes or on the website. Continued use after an update means you accept the revised terms.

15. Governing law

These terms are governed by the laws applicable to Lab 13, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your country provide otherwise.

16. Contact

Questions about these terms: open an issue on GitHub or email [email protected].