Legal

Privacy Policy

Last updated: May 21, 2026

Offsend is a macOS utility that helps you avoid accidentally sending sensitive data to third-party AI services and other apps. This policy explains what information we process, what stays on your device, and how using Offsend affects your privacy.

1. Summary

The Offsend Mac app is designed to help you find and handle sensitive information locally on your Mac before it reaches third-party AI tools, chat apps, and similar services. We do not operate a service that reads, stores, or analyzes your content for our own purposes. Optional network activity is limited to things like checking for app updates or completing a purchase—not to inspecting what you copy, paste, or choose to scan on your device.

This website and its browser demo follow the same principle: the demo runs entirely in your browser and does not send your input to our servers.

2. Who this policy applies to

This policy covers:

  • the Offsend macOS application;
  • this website (offsend.app and related pages);
  • checkout and post-purchase flows that may redirect you back to the Mac app.

When you paste masked text into third-party apps—ChatGPT, Claude, Slack, email clients, and similar tools—those services handle your data under their own policies. Offsend does not control how they store, train on, or share content you submit to them.

3. Information we do not collect

Offsend is built so that, under normal use:

  • we do not receive your clipboard contents, scanned files, prompts, documents, or pasted text;
  • we do not build profiles of what you mask, copy, paste, or scan;
  • we do not sell personal information.

Placeholder-to-original mappings created during Safe Paste are stored locally on your Mac, encrypted, and subject to retention limits you can configure in the app. We cannot access those mappings remotely.

4. Information processed on your device

When you use Offsend, the app may temporarily process on your Mac:

  • text on your clipboard when you trigger Safe Paste or related features;
  • files in folders you choose to include in directory scans;
  • detection results and placeholder labels generated by local rules;
  • short-lived mapping data if you enable restore functionality;
  • app preferences, custom regex rules, and permission state.

All of the above stays on your Mac unless you explicitly copy it elsewhere or a feature you enable causes outbound network traffic (for example, opening a link in your browser).

5. Information we may collect

Website and demo

Like most websites, our hosting provider may automatically log standard technical data—such as IP address, browser type, request time, and pages viewed—for security and reliability. We do not use the browser demo to collect the sample text you type or paste there.

App updates and distribution

If you download Offsend from GitHub or another release channel, that provider may collect download metadata according to its own policy. Optional in-app update checks, if enabled, may contact a release endpoint to compare version numbers; those requests should not include content you process in the app.

Payments

If you purchase a paid plan, payment processing is handled by Freemius, our Merchant of Record. We may receive your email address, purchase status, and billing-related identifiers needed to fulfill the transaction. We do not receive your full payment card number. Payment data is handled under the processor's terms and privacy policy.

Support and contact

If you email us or open a support request, we receive whatever information you choose to include in that message.

6. How we use information

We use the limited information described above to:

  • provide, maintain, and improve Offsend;
  • deliver purchases and license status where applicable;
  • respond to support requests;
  • protect the service against abuse, fraud, and security incidents;
  • comply with legal obligations.

We do not use content you process in the app for advertising or model training.

7. Legal bases (EEA/UK users)

Where applicable law requires a legal basis, we rely on: performance of a contract (providing the app or paid features you request); legitimate interests (operating and securing the website and app); and consent where required (for example, non-essential cookies or marketing, if we introduce them later).

8. Retention

Local mapping and other app-related data on your device is retained only according to your settings and is deleted when you clear it, when it expires, or when you uninstall the app. Server-side records tied to payments or support are kept only as long as needed for billing, accounting, dispute resolution, and legal compliance.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information we hold about you (typically account, billing, or support data—not content you process in the app, which we do not possess).

You can limit what Offsend can access by revoking macOS permissions, quitting the app, or uninstalling it. You can adjust mapping retention and network-related options in the app settings where available.

To exercise privacy rights or ask questions, contact us using the details in Section 14.

10. Security

We take reasonable measures to protect information we control. No method of transmission or storage is completely secure. Because sensitive processing happens on your Mac, you are responsible for keeping your device patched, using disk encryption where appropriate, and controlling who has physical access to your computer.

11. Children

Offsend is not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

12. International transfers

If you contact us or use payment or hosting providers located outside your country, your information may be processed in jurisdictions with different data protection laws. Where required, we use appropriate safeguards for such transfers.

13. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be noted in release notes or on the website. Continued use of Offsend after an update means you accept the revised policy.

14. Contact

Questions about this policy or our privacy practices: open an issue on GitHub or reach out through the contact method listed on our website.

15. Disclaimer and limitation of liability

Offsend is provided "as is" and "as available." Masking and detection use automated rules and heuristics. They cannot guarantee that every sensitive item will be found, correctly labeled, or safely replaced, or that no sensitive data will reach a destination app, cloud service, or third party.

You are solely responsible for reviewing masked output before sending it anywhere, verifying that placeholders meet your organization's policies, and deciding whether a paste is appropriate. Do not rely on Offsend as your only control for regulated, confidential, or high-risk data.

To the fullest extent permitted by law, Offsend and its contributors disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity arising from your use of—or inability to use—the app or website, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain disclaimers or limits on liability; in those cases, our liability is limited to the maximum extent allowed by applicable law. Where liability cannot be excluded, our total liability for any claim relating to the service will not exceed the greater of (a) the amount you paid us for Offsend in the twelve months before the claim, or (b) USD $50.